DRAWNIX

Building what ships

Privacy Policy

Last updated: September 2026

1. What We Collect

  • Email address and device name — required to create an account and send security alerts.
  • Security event photos — captured only when a wrong PIN or face mismatch is detected.
  • Device location — collected at the time of an event only if you grant location permission.
  • App usage statistics — collected after an unauthorised unlock only if you grant Usage Access permission.
  • Payment reference IDs — received through Razorpay for payment verification. We never store your card or UPI details.

2. How We Use It

  • Send you email alerts when an intrusion event is detected.
  • Display your event history in the App.
  • Process and verify subscription payments.

3. What We Don't Do

  • We do not sell your data to third parties.
  • We do not use your data for advertising.
  • We do not access your device camera outside of intrusion-detection windows.

4. Data Storage

Events and photos are stored on secure cloud servers using MongoDB Atlas with encryption at rest. Passwords are hashed using bcrypt before storage, which means we cannot recover your original password.

5. Data Retention

  • Free plan: Events older than 24 hours are automatically deleted.
  • Paid plans: Events older than 30 days are automatically deleted.
  • You may delete your events at any time from Settings → Delete entries.

6. Third-Party Services

  • Razorpay — used for payment processing and subject to Razorpay's Privacy Policy.
  • Email provider — used only for sending transactional security alert emails.

7. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us at support@drawnixtech.com.

8. Security

All data transmitted between the App and our servers is protected using TLS. We use industry-standard JWT authentication and secure token storage to help protect your account and personal data.

9. Contact

If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Email: support@drawnixtech.com
Company: Drawnix Tech Pvt Ltd
Country: India