Privacy Policy

Introduction

Welcome to Zoony. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services. This policy applies specifically to users of the Zoony mobile application and services provided by Drawnix Tech Pvt Ltd.

Information We Collect

  • Personal details like name, email, phone number, and address.
  • Transaction details including purchase history and payment info.
  • Device and usage information (IP address, browser type, location).
  • Media files such as profile pictures or product images you upload.

Financial Information

For certain transactions such as refunds, seller payouts, or settlements, we may collect your bank account details including account holder name, account number, IFSC code, and related financial information.

We do not store sensitive payment credentials such as debit/credit card numbers on our servers. All payments are processed securely through trusted third-party payment gateways.

Camera and Media Access

Our app may request access to your device’s camera and photo library to allow you to upload or capture images for your profile or product listings. These permissions are used solely for this purpose and we do not access or store any other media without your consent.

Location Access

Our app may request access to your device’s location to provide features like detecting nearby stores, estimating delivery times, or enhancing your experience based on your region. Location data is used only while using the app and is not shared with third parties without your consent.

How We Use Your Information

  • To process orders and deliver products.
  • To process refunds and financial transactions.
  • To improve our platform and customer experience.
  • To enable uploading of profile and product images.
  • To send updates, offers, and promotional messages (you can opt out).

Sharing of Information

We do not sell your personal data. We may share your information, including financial details where necessary, with trusted third-party service providers such as payment gateways, banking partners, and logistics providers strictly for the purpose of processing transactions and delivering services.

We may also disclose information if required by law or to protect our legal rights.

Data Security

We implement appropriate technical and organizational security measures to protect your personal and financial information, including encryption and secure storage practices. Sensitive financial data is handled with strict confidentiality and only shared with authorized partners when necessary.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

  • Access and update your personal information.
  • Request deletion of your account and data.
  • Opt-out of marketing emails and messages.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.

Last updated: April 2026

Contact Us

If you have any questions about this policy, you can reach us at:
Registered Address: H.no. 342, G/F Fatehpur Beri, New Delhi 110074
Email: support@drawnixtech.com
Phone: +91-8383965499
Website: www.drawnixtech.com
📍 Drawnix Tech Pvt Ltd, India